Last Updated: December 26, 2025

Ridgeside K9 Shadow Program (“we,” “our,” or “us”) operates this website, https://nextgendogtrainers.com/, and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

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1. Information We Collect

We collect personal information you voluntarily provide when you:

• Submit a contact form
• Sign up for SMS notifications
• Purchase dog training services through our site

This may include:

• Name
• Phone Number
• Email Address
• Billing Address and Shipping Address (for purchases)
• Payment details (via PayPal, Affirm, or other secure payment processors)
• Dog-related service preferences
• Location or IP-based data
• Website usage data (via cookies and analytics tools)

 

Note: We do not use payment information or physical address data for marketing purposes.

2. SMS Consent & Communications

By checking the opt-in box on our forms, you agree to receive SMS messages from us regarding:

• Dog training services
• Appointment confirmations, reminders, and updates
• Occasional promotions or service announcements (if opted in)

• Messages are recurring, and message frequency varies.
• Message & data rates may apply.
• Reply STOP to unsubscribe.
• Reply HELP for assistance.

We do not share personal or mobile information with third parties for marketing purposes.

If you have questions about your data or messages, contact us at: owner@ridgesidek9.com

3. How We Use Your Information

We use your information to:

• Provide services and respond to inquiries
• Send SMS and email updates
• Process orders and payments
• Improve website functionality and performance
• Comply with legal and regulatory requirements

4. Data Sharing & Transfers

We do not share your personal or mobile information with third parties or affiliates for marketing purposes.

We commit not to transfer your personal data to external organizations without your explicit consent, except as required by law.

We implement the following safeguards to prevent unauthorized data sharing:

• Role-based access controls
• Data encryption during transmission and storage
• Regular internal audits of data handling practices

We may share your data with trusted service providers only to the extent necessary to support services (e.g., SMS delivery, payment processing, customer service). These vendors are required to protect your data under strict contractual terms.

5. E-Commerce & Payment Information

When you purchase services through our website (via WooCommerce), we may collect:

• Billing and shipping address
• Purchase history
• Selected training packages
• Payment method details (processed securely through platforms like PayPal, Affirm, Stripe, or banks)

We do not store full credit card information on our servers. Payment data is handled by secure third-party processors in accordance with PCI compliance standards.

6. Analytics & Cookies

We use cookies and similar technologies to:

• Improve user experience
• Track site performance
• Enable remarketing via platforms like Google Analytics and Meta Pixel

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality.

7. Data Security

We use industry-standard security practices, including:

• Secure hosting environments
• SSL encryption
• Access controls and authentication
• Regular system monitoring

While no system is 100% secure, we strive to protect your data with best practices.

8. Your Rights

You may contact us at any time to:

• Access or update your personal information
• Opt out of SMS or email communications
• Request data deletion, where legally permitted

Email: owner@ridgesidek9.com

9. California Privacy Rights (CCPA/CPRA)

California residents may:

• Request access to collected personal data
• Request deletion or correction of their data
• Opt out of certain forms of data sharing
• Exercise rights without discrimination

To exercise any of these rights, email us at owner@ridgesidek9.com.

10. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

Ridgeside K9 Shadow Program DBA Ridgeside K9
Email: owner@ridgesidek9.com
Phone: 571-271-5595